TinyTechIT

AI consultancy for useful automation, not blind automation.

TinyTechIT helps Irish businesses decide where AI can save time, where it creates risk, and how to build tools with proper review, privacy and staff adoption.

No sensitive decision-making without human review
Clear data boundaries and access permissions
Prompt, output and approval conventions
Training for the people expected to use it

Advisory board

Human control stays in the workflow.

1

Map

Find the real workflow, the data involved and the people affected.

2

Pilot

Test a small useful workflow before changing how the team works.

3

Control

Add review points, access rules, logging and failure handling.

4

Train

Give staff practical guidance so the tool is used properly.

The work is part strategy, part build, part guardrail.

Good AI work is not just adding a chatbot. It means choosing the right workflow, controlling the data, and making the result useful enough that staff will actually trust it.

AI topics you can actually sell with confidence.

A practical map of the areas TinyTechIT can discuss, scope and build around for small teams adopting AI.

AI readiness

AI capability

Find the work worth automating and the work that should stay human.

Workflow automation

AI capability

Reviewed admin, triage, reporting and handover workflows.

Private assistants

AI capability

Staff-facing helpers around your own documents and processes.

RAG search

AI capability

Private knowledge retrieval for policies, notes, quotes and files.

Prompt libraries

AI capability

Reusable prompts with examples, tone and approval rules.

Human review

AI capability

Approval gates before sensitive or customer-facing output ships.

Data privacy

AI capability

Clear rules for what AI can see, store and send.

Staff training

AI capability

Practical guidance so people know when to trust the tool.

CRM triage

AI capability

Summaries, next actions, routing and customer context.

Support drafts

AI capability

Replies and follow-ups prepared quickly, reviewed by a person.

Meeting notes

AI capability

Summaries, action lists and knowledge capture after calls.

Model selection

AI capability

Choose the right model for cost, privacy, quality and speed.

AI dashboards

AI capability

Track usage, outcomes, review states and business impact.

Agent workflows

AI capability

Multi-step tasks with clear boundaries and escalation points.

Rollout plans

AI capability

Pilot, train, monitor and expand instead of dumping tools on staff.

AI Readiness Review

Identify useful AI opportunities, risky shortcuts and the work that should stay human-led.

Workflow Automation

Design reviewed workflows for admin, triage, drafting, reporting and business knowledge search.

Private AI Tools

Build staff-facing assistants, prompt libraries and document-search tools around your own processes.

Where AI should pause

AI should not make sensitive decisions, expose private data, or produce customer-facing claims without review. That boundary has to be designed before rollout.

Where AI can help

AI is useful for drafting, triage, search, summarisation, reporting, assisted admin and private knowledge retrieval when the process is properly designed.